Shipping & delivery
Every order ships from our US or EU warehouse, whichever gets it to you faster.
United States Shipping & VIP Perks
- Free Shipping: On all US orders of $599 and above.
- Standard Shipping: $30 on orders under $599 (3–5 business days).
- Express Shipping: $60 on orders under $599 (2–3 business days).
- VIP Perk: Orders over $1,599 qualify for 10% off with promo code EmberlyBBQ at checkout!
International Shipping & VIP Perks (Outside US)
- Free Shipping: On all international orders of $999 and above.
- Standard Shipping: $60 on orders under $999 (4–7 business days).
- Express Shipping: $80 on orders under $999 (3–5 business days).
- VIP Perk: International orders over $2,999 qualify for 10% off with promo code EmberlyBBQUS at checkout!
Delivery times & Handling
Estimated delivery: 3–5 business days within the US, 4–7 business days for international orders. Large freight items (heavy offset smokers, ceramic kamados) are safely palletized and may require an extra 1–2 days.
Tracking
You'll get a tracking email as soon as your order ships. See Track your order to look it up any time.